I payed for premium. But if I have no Internet it won't play. I hate it.

GetHuman-iitzelor's customer service issue with Spotify from June 2018

Help with my Spotify issue
The issue in GetHuman-iitzelor's own words
The problem: I payed for premium. But if I have no Internet it won't play. I hate it.
GetHuman-iitzelor did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-iitzelor fixed the problem
We are waiting for GetHuman-iitzelor to fix the problem and share the solution with the rest of us customers.
Please help with my Spotify issue
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Spotify email you?
This email address isn't valid

Spotify

Customer service issue
Reported by GetHuman-iitzelor
Jun 4th, 2018 - 4 mons ago
I have an issue with Spotify too
Fixed
Seen by 5 customers so far
Similar issue to 485 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman-iitzelor started working on this issue
Jun 4th 9:49am
GetHuman-iitzelor indicated the issue is not fixed yet.
Jun 5th 10:49am