To whom it may concern,**I’ve payed for Spotify premium for what seems like at least a...

GetHuman-jcmckay's customer service issue with Spotify from July 2018

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The issue in GetHuman-jcmckay's own words
To whom it may concern,**I’ve payed for Spotify premium for what seems like at least a year or two, and absolutely love it. Recently, however, I feel as though I’ve been bombarded with ads regarding Drake. Not only am I ADVERTISED his new album, but his picture showed up all over my browse page. His picture (promotion his new album I assume) shows up on “Spotify curated” playlists he’s not even featured on. This is blatant advertising, and I don’t want this to continue in the future with every new album by some paying artist being spread across my browse page. The fact that, as a paying customer, ads are still remaining on a premium account appalls me. I pay to afford this privelage that I feel is not being held by your company. I would like a refund of my premium payment for this month, or I’ll be forced to take my business to Apple Music, where I know I won’t be inundated with Drake advertisements.

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Spotify

Customer service issue
Reported by GetHuman-jcmckay
Jul 4th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 6574 others
0 customers following this
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Timeline

GetHuman-jcmckay started working on this issue
Jul 4th, 2018 7:29pm

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