I have been trying to cancel my Spotify account for the past three years. At the time I...

GetHuman742012's customer service issue with Spotify from June 2018

566 similar
0 following
Help with my Spotify issue
First: share to improve GetHuman742012's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman742012 got the right customer help using our suggestion.
The issue in GetHuman742012's own words
I have been trying to cancel my Spotify account for the past three years. At the time I was only ** and hadn't a clue what to do, Three years later I still can't. I created the account when it was free as a student. After I finished college, i created another account when I was at Waitress through my email account there, which I can no longer access and I've paid each month, and when I tried to login to cancel it wouldn't let me, probably because I can't access it through the waitress email account, and to date I am still unable to stop payment. It is saying there is no email account under my email, but you are taking monies each month. I am now with my aunty, who is typing this with me. we feel I should be credited for at the very least the last year of payments as there is absolutely nothing to help me on your sites, believe me, i've tried. can you please help me.
GetHuman742012 did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman742012 fixed the problem
We are waiting for GetHuman742012 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Spotify email you?
This email address isn't valid
Follow this issue
See how GetHuman742012 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman742012
Jun 2nd, 2018 - 7 mons ago
I have an issue with Spotify too
Not resolved
Seen by 3 customers so far
Similar issue to 566 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
GetHuman742012 started working on this issue
Jun 2nd 12:55pm