I am being charged for something I’m not using. I have not account information to cancel
GetHuman740972's customer service issue with Spotify from June 2018
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The issue in GetHuman740972's own words
I want to cancel this service and get a refund ... My daughter signed up for a free trial and never canceled (because she is **!) I want a refund for the last three months and to cancel but I have no account info (login password, etc)
I have spent over an hour trying to reach someone at Spotify. I am very frustrated. I have never experienced invisible customer service and don’t know how you stay in business.
I would like a refund of the three charges that were charged to my debit account. ******** - *.**, ********* - *.** and ********* - *.**. A total of **.** and I want my account canceled - the debit card that was charged and should be credited is Bank of the west master card ***** **** **** ****
I don’t know - my daughter was the one who had the free trial
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