I have being paying for premium at *.** a month and my account states not on premium. P...

GetHuman-aylingg's customer service issue with Spotify from June 2018

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The issue in GetHuman-aylingg's own words
I have being paying for premium at *.** a month and my account states not on premium. Please tell me why am I am paying *.** for a service I have not been receiving for months? Please also advise what account the *.** is linked too. I have proof you have been taking *.** out of my account. A*****@***.com
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Spotify

Customer service issue
Reported by GetHuman-aylingg
Jun 2nd, 2018 - 6 mons ago
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Timeline
GetHuman-aylingg started working on this issue
Jun 2nd 4:45pm