I still didn't get the answer I needed!

GetHuman-jemmhand's customer service issue with Spotify from June 2018

Help with my Spotify issue
The issue in GetHuman-jemmhand's own words
Migrate our existing Spotify Premium accounts from Rogers to Spotify Directly and set up our credit card payment option. ... my current phone company is no longer providing spotify as part of their package and as of June *th I will no longer be a spotify customer. I would like to continue using spotify with my family plan and would like to know how I go about signing up directly with spotify.
The options provided did not match my request.
Prefer a live chat or phone number as the bot just isn't getting it.
** Months
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How GetHuman-jemmhand fixed the problem
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Spotify

Spotify Premium
Customer service issue
Reported by GetHuman-jemmhand
Jun 1st, 2018 - 5 mons ago
I have an issue with Spotify too
Fixed
Seen by 7 customers so far
Similar issue to 505 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman-jemmhand started working on this issue
Jun 1st 10:51pm
GetHuman-jemmhand indicated the issue is not fixed yet.
Jun 2nd 4:25pm
GetHuman-jemmhand indicated the issue is not fixed yet.
Jun 2nd 4:26pm
GetHuman-jemmhand indicated the issue is not fixed yet.
Jun 2nd 4:30pm
GetHuman-jemmhand indicated the issue is not fixed yet.
Jun 3rd 4:54pm
GetHuman-jemmhand indicated the issue is not fixed yet.
Jun 3rd 10:08pm