Please Cancel My Spotify account Kelli Brust BrustK*****@***.com **********

GetHuman-brustlke's customer service issue with Spotify from June 2018

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The issue in GetHuman-brustlke's own words
I want to cancel ... Some one hacked my phone and was using my credit card. *So I canceled that card but now somehow a Spotify charge showed up on my new card!!*I don’t even know the card * I have not even logged on to my Spotify account in months and months. *Please tell me how Spotify was able to use a new card to pay my bill that I have not even used the account in probably over * months. **I want to press charges on who ever did this because that was the point of canceling my old card. **I am pissed off they stole over $*,****In my old card. **I expect to hear from someone very soon ***-***-******Kelli Brust
I can’t get a hold directly of person to cancel my account I don’t even use and have not for months.
Want my*Account and credit information removed TODAY!!!
Because I have been paying this whole time and ever late and I don’t even use the account
Yes no luck
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Spotify

Spotify
Customer service issue
Reported by GetHuman-brustlke
Jun 1st, 2018 - 2y ago
I have an issue with Spotify too
Fixed
Seen by 11 customers so far
Similar issue to 272 others
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Timeline
GetHuman-brustlke started working on this issue
Jun 1st, 2018 9:49pm
GetHuman-brustlke indicated the issue is not fixed yet.
Jun 3rd, 2018 12:30am
GetHuman-brustlke indicated the issue is not fixed yet.
Jun 6th, 2018 6:21pm
GetHuman-brustlke indicated the issue is not fixed yet.
Jun 6th, 2018 6:22pm
GetHuman-brustlke indicated the issue is not fixed yet.
Jun 6th, 2018 6:26pm
GetHuman-brustlke indicated the issue is not fixed yet.
Jun 6th, 2018 6:26pm
GetHuman-brustlke indicated the issue is not fixed yet.
Jun 6th, 2018 6:27pm
GetHuman-brustlke indicated the issue is not fixed yet.
Jun 6th, 2018 6:27pm
GetHuman-brustlke indicated the issue is not fixed yet.
Jun 6th, 2018 6:27pm
GetHuman-brustlke indicated the issue is not fixed yet.
Jun 6th, 2018 6:27pm