I have the Spotify premium (via my Fido account) and want to upgrade to the family shar...

GetHuman-ckinghow's customer service issue with Spotify from May 2018

Help with my Spotify issue
The issue in GetHuman-ckinghow's own words
I have the Spotify premium (via my Fido account) and want to upgrade to the family share plan, how do I do this? Fido said they do not have anything to do with it and that I need to contact Spotify.
GetHuman-ckinghow did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-ckinghow fixed the problem
We are waiting for GetHuman-ckinghow to fix the problem and share the solution with the rest of us customers.
Please help with my Spotify issue
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Spotify email you?
This email address isn't valid

Spotify

Customer service issue
Reported by GetHuman-ckinghow
May 29th, 2018 - 6 mons ago
I have an issue with Spotify too
Fixed
Seen by 3 customers so far
Similar issue to 305 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman-ckinghow started working on this issue
May 29th 9:31pm
GetHuman-ckinghow indicated the issue is not fixed yet.
May 29th 9:31pm