I have * Spotify accounts. One I made first when I was a little younger, and the second...

GetHuman725567's customer service issue with Spotify from May 2018

2 views
 | 
664 similar
 | 
0 following
Help with my Spotify issue
First: share to improve GetHuman725567's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman725567's next move: find and follow the right step-by-step guide.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman725567 will need to dig through the advice provided by Spotify, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman725567 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman725567 may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman725567's own words
I have * Spotify accounts. One I made first when I was a little younger, and the second I made (my main one) and it was connected to my facebook. I got a new device recently and wanted to login to it so I can listen to all my playlists and have my daily playlists already designed for me. Now that I try to login with my facebook, it says there is no account connected to my facebook, but it has been for a couple years now. When I tried logging in with my email it only connected to my old one that did not have anything I actually really listen to anymore and it only had a few things on it anyway. When I search my normal account on my old one, it still pops up with my facebook pic and first and last name instead of some random username. My account is Brooklyn Berthiaume. How do I get back in to it?
GetHuman725567 did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman725567 fixed the problem
We are waiting for GetHuman725567 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman725567 fixes it.
This email address isn't valid

Spotify

Customer service issue
Reported by GetHuman725567
May 28th, 2018 - 2y ago
I have an issue with Spotify too
Not resolved
Seen by 2 customers so far
Similar issue to 664 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman725567 started working on this issue
May 28th, 2018 7:31pm