I have a problem in subscribing to the * pesos for three months premium.. When I tap on...

GetHuman-rainpal's customer service issue with Spotify from May 2018

Help with my Spotify issue
The issue in GetHuman-rainpal's own words
I have a problem in subscribing to the * pesos for three months premium.. When I tap on the "start premium" button after inputting my card details it charges me * pesos at first but gets refund after a few seconds then gets me back to input card details again. I was subscribed to the *** pesos a month plan but I canceled it hoping it would work in subscribing for the * pesos for three months. Hope you can help me with this before the promo ends.
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Spotify

Customer service issue
Reported by GetHuman-rainpal
May 27th, 2018 - 6 mons ago
I have an issue with Spotify too
Fixed
Seen by 4 customers so far
Similar issue to 543 others
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Timeline
GetHuman-rainpal started working on this issue
May 27th 4:04am
GetHuman-rainpal indicated the issue is not fixed yet.
May 27th 5:19am