Every month for quite a while, my mastercard has been charged $**.**. I have NEVER ope...

GetHuman-igmartin's customer service issue with Spotify from May 2018

Help with my Spotify issue
The issue in GetHuman-igmartin's own words
Every month for quite a while, my mastercard has been charged $**.**. I have NEVER opened an account with Spotify* so this would qualify for an "unauthorized charge" to my card. I would like to know who is using my mastercard account to pay for their account. Any help is greatly appreciated. My credit card statement has a reference number of F******FK***WH*** charged on **** each month. The * ending digits on my card are****. Thanks!!
GetHuman-igmartin did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-igmartin fixed the problem
We are waiting for GetHuman-igmartin to fix the problem and share the solution with the rest of us customers.
Please help with my Spotify issue
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Spotify email you?
This email address isn't valid

Spotify

Customer service issue
Reported by GetHuman-igmartin
May 26th, 2018 - 6 mons ago
I have an issue with Spotify too
Fixed
Seen by 12 customers so far
Similar issue to 580 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman-igmartin started working on this issue
May 26th 11:03pm
GetHuman-igmartin indicated the issue is not fixed yet.
May 27th 12:37am
GetHuman-igmartin indicated the issue is not fixed yet.
May 27th 12:38am
GetHuman-igmartin indicated the issue is not fixed yet.
May 27th 12:38am
GetHuman-igmartin indicated the issue is not fixed yet.
May 27th 12:40am
GetHuman-igmartin indicated the issue is not fixed yet.
May 27th 12:41am
GetHuman-igmartin indicated the issue is not fixed yet.
May 27th 12:45am
GetHuman-igmartin indicated the issue is not fixed yet.
May 27th 12:45am
GetHuman-igmartin indicated the issue is not fixed yet.
May 28th 1:37am
GetHuman-igmartin indicated the issue is not fixed yet.
May 28th 1:44am
GetHuman-igmartin indicated the issue is not fixed yet.
May 28th 1:45am