Good Morning,**I have recently checked my bank statements and have come to notice that...

GetHuman-jtaylora's customer service issue with Spotify from May 2018

144 similar
0 following
Help with my Spotify issue
First: share to improve GetHuman-jtaylora's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jtaylora's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jtaylora will want to follow the link below to head to their help center. We will check on GetHuman-jtaylora later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-jtaylora may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman-jtaylora's own words
Good Morning,**I have recently checked my bank statements and have come to notice that I have been charged £*.** for my monthly subscription. I have been on a student membership over the past few years and was accustomed to paying an amount of £*.**.**The only explanation I could arrive at was that my student discount had ended however, I was not made aware of this through any form of contact by yourselves which makes this highly infuriating for me and my financial planning. I would not like the continue using your services at this point especially if I am not going to be forewarned about the increase.**I am emailing you today as I hope that you will reimburse me the additional amount I have paid this month so I can make an informed decision as to whether I would like to continue using your services as I very much enjoying using Spotify but not when I have things like this happy to me.***Thank you so much**King Regards,**Taylor
GetHuman-jtaylora did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-jtaylora fixed the problem
We are waiting for GetHuman-jtaylora to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Spotify email you?
This email address isn't valid
Follow this issue
See how GetHuman-jtaylora fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-jtaylora
May 26th, 2018 - 8 mons ago
I have an issue with Spotify too
Not resolved
Seen by 3 customers so far
Similar issue to 144 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-jtaylora started working on this issue
May 26th, 2018 5:56am