I recently graduated high school and got accepted into college. So I was going through...

GetHuman717699's customer service issue with Spotify from May 2018

Help with my Spotify issue
The issue in GetHuman717699's own words
change my premium account into a student account ... I recently graduated high school and got accepted into college. So I was going through the process of changing my premium account into a student account. The first time I tried it did not work, and I believed it was because I was using my normal email instead of my .edu email, so I updated my email on my account. But even after I updated my email, and even got a message from Spotify confirming that I updated my email. I tried to update my plan to the student plan again, but it said that it couldn't verify that I was a student. **My username is Jsewell****zipcode: ******date of birth:***********email on this account: *****@***.com
Change my plan or verifying that I am a student
I believe I have been a customer for the past * to * years
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Spotify

Customer service issue
Reported by GetHuman717699
May 25th, 2018 - 6 mons ago
I have an issue with Spotify too
Fixed
Seen by 11 customers so far
Similar issue to 258 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman717699 started working on this issue
May 25th 2:46pm
GetHuman717699 indicated the issue is not fixed yet.
May 25th 7:31pm
GetHuman717699 indicated the issue is not fixed yet.
May 25th 7:42pm
GetHuman717699 indicated the issue is not fixed yet.
May 25th 7:44pm
GetHuman717699 indicated the issue is not fixed yet.
May 26th 4:56pm