I set up an account with Spotify in July ****, and this is when I submitted my card det...

GetHuman-overtopr's customer service issue with Spotify from May 2018

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The issue in GetHuman-overtopr's own words
I set up an account with Spotify in July ****, and this is when I submitted my card details knowing that I am on a **-day trial period and **.**$ will be debited every month from my account starting August ****. As I used Spotify that month (barely *-* times as far as my memory goes), I realised that it is not a suitable music app for me. Soon after I lost my phone thus I forgot the fact that I ever had a Spotify app on my old phone and a monthly subscription too. **I was looking into my account statement yesterday after very long, and realised that since August last year **.**$ has been deducted from my account towards my Spotify subscription. **I realise that I could have promptly cancelled my subscription, however due to non-usage of my account during the billing period, I am requesting a refund of the ***$ that have been deducted from my account till date.**Account email ID- *****@***.com**I would truly appreciate Spotify's help in this regard.**Thank you!
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Customer service issue
Reported by GetHuman-overtopr
May 25th, 2018 - 8 mons ago
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GetHuman-overtopr started working on this issue
May 25th, 2018 12:18am