Had Spotify premium for $*.** a month. Cancelled in March **** and was still chargedIn...

GetHuman711866's customer service issue with Spotify from May 2018

7 views
 | 
521 similar
 | 
0 following
Help with my Spotify issue
First: share to improve GetHuman711866's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman711866's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman711866 will want to follow the link below to head to their help center. We will check on GetHuman711866 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman711866 may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman711866's own words
Had Spotify premium for $*.** a month. Cancelled in March **** and was still chargedIn April ****. Canceled again or try to and April **** but was still charged again in May. Both times when I canceled it said it would end the following month April ** and then May **. I have canceled again and it says it will end in June **, ****. I would like a refund of the March or no the April and May premiums. And hopefully this time it is really canceled
GetHuman711866 did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman711866 fixed the problem
We are waiting for GetHuman711866 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Spotify email you?
This email address isn't valid
Follow this issue
See how GetHuman711866 fixes it.
This email address isn't valid

Spotify

Customer service issue
Reported by GetHuman711866
May 23rd, 2018 - 6 mons ago
I have an issue with Spotify too
Not resolved
Seen by 7 customers so far
Similar issue to 521 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman711866 started working on this issue
May 23rd 6:11pm