I want a refund for the $*.** for a subscription we did not ask for

GetHuman-listia's customer service issue with Spotify from May 2018

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The issue in GetHuman-listia's own words
I want a refund on my Discover for $*.** because my daughter cancelled the subscription after the first * months. ... On New Year's Eve my daughter Tia Sampson wanted the * months at $.** and at the end was able to cancel the subscription. She tried to cancel the subscription and I am still being billed on my Discover for $*.**. I want a refund on my Discover and do not want to be billed again. My daughter's email is T*****@***.com. the ZIP code on the account is *****.
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Spotify

Customer service issue
Reported by GetHuman-listia
May 22nd, 2018 - 6 mons ago
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Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman-listia started working on this issue
May 22nd 9:11pm