My elderly aunt mistakenly signed up for a Spotify account several months ago. She must...

GetHuman704935's customer service issue with Spotify from May 2018

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My elderly aunt mistakenly signed up for a Spotify account several months ago. She must have accidentally clicked something on her computer. She does not even know what Spotify is. I know that she has frequently contacted American Express to cancel the charge, but I'm sure she has also paid some of the monthly charges. I am requesting that her account be canceled immediately and the charges that she has paid, be refunded. Please email me with the account info you need to make this happen.**Sincerely,*Lisa Bailey
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Spotify

Customer service issue
Reported by GetHuman704935
May 21st, 2018 - 6 mons ago
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GetHuman704935 started working on this issue
May 21st 5:47pm