I have cancelled my membership months ago and am still being billed for spotify premium...

GetHuman-pevecch's customer service issue with Spotify from May 2018

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The issue in GetHuman-pevecch's own words
I have cancelled my membership months ago and am still being billed for spotify premium I did not set up the account and have not used it either and am being charges for premium monthly please help me correct these issues
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Spotify

Customer service issue
Reported by GetHuman-pevecch
May 18th, 2018 - a yr ago
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Seen by 9 customers so far
Similar issue to 672 others
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Timeline
GetHuman-pevecch started working on this issue
May 18th, 2018 5:46pm