I need to change the email address for my account as my current one does not exist and...

GetHuman746364's customer service issue with Spotify from June 2018

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The issue and preferred resolution, in GetHuman746364's own words:
I need to change the email address for my account as my current one does not exist and was taken over by a hacker years ago. How am I supposed to have this changed if everything is sent to the non existent, hacked email address? The "help" options were not correct and I could not change it by Editing my profile. I am so frustrated. Below is my current email address. My account is under *****@***.com - this email is not mine anymore.
I trust that Spotify will make this right and come up with a resolution that is fair.
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Spotify

Customer service issue
Reported by GetHuman746364
Jun 3rd, 2018 - 17d ago
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Email address on the account
Timeline
GetHuman746364 started working on this issue
Jun 3rd 11:53pm