I have been being charged *.** a month for Spotify when I am a college student and was...

GetHuman746316's customer service issue with Spotify from June 2018

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Help with my Spotify issue
Before contacting them, items GetHuman746316 may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
GetHuman746316's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman746316 will want to follow the link below to head to their help center. We will check on GetHuman746316 later to make sure it's all set or try to help escalate.
Spotify Help Center
The issue and preferred resolution, in GetHuman746316's own words:
I have been being charged *.** a month for Spotify when I am a college student and was supposed to still have the college student deal I would like a refund of my money. And my college email is *****@***.com..... my account is tlambe** username
I trust that Spotify will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman746316
Jun 3rd, 2018 - 14d ago
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Timeline
GetHuman746316 started working on this issue
Jun 3rd 11:33pm