Can't join as family member. Already downloaded app* and put in my email and it says t...

GetHuman-raquelzi's customer service issue with Spotify from June 2018

Help with my Spotify issue
Can't join as family member. Already downloaded app* and put in my email and it says this email is already ***ociated with the account....
I trust that Spotify will make this right and come up with a resolution that is fair.
Help with my Spotify issue
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Spotify

Customer service issue
Reported by GetHuman-raquelzi
Jun 3rd, 2018 - 14d ago
I have an issue with Spotify too
Fixed
Seen by 8 customers so far
Similar issue to 521 others
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Timeline
GetHuman-raquelzi started working on this issue
Jun 3rd 9:06pm
GetHuman-raquelzi indicated the issue is not fixed yet.
Jun 5th 1:50pm
GetHuman-raquelzi indicated the issue is not fixed yet.
Jun 5th 5:04pm