I was charged $*.** for the Premium Subscription. I advised the last Customer Support R...

GetHuman691078's customer service issue with Spotify from May 2018

2 views
 | 
440 similar
 | 
0 following
Help with my Spotify issue
First: share to improve GetHuman691078's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman691078's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman691078 will want to follow the link below to head to their help center. We will check on GetHuman691078 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman691078 may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman691078's own words
I was charged $*.** for the Premium Subscription. I advised the last Customer Support Rep at Spotify during our last conversation that I didn't want to be charged moving forward (This recently just happened and I had to go through this same refund request process). **I only want the FREE Spotify. I would like to be refunded the $*.** as soon as possible and cancel my premium Spotify account and ONLY continue with the free account. Please contact me at the e-mail below or at my work e-mail: *****@***.com. Either e-mail is fine to contact me at. **I look forward to hearing from you.**Thank you!**Justina Davis
GetHuman691078 did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman691078 fixed the problem
We are waiting for GetHuman691078 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Spotify email you?
This email address isn't valid
Follow this issue
See how GetHuman691078 fixes it.
This email address isn't valid

Spotify

Customer service issue
Reported by GetHuman691078
May 16th, 2018 - 10 mons ago
I have an issue with Spotify too
Not resolved
Seen by 2 customers so far
Similar issue to 440 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman691078 started working on this issue
May 16th, 2018 8:06pm