My name is Melissa (Lisa) Lough. My bank (Home Building Savings & Loan) notified me off...

GetHuman670912's customer service issue with Spotify from May 2018

Help with my Spotify issue
The issue in GetHuman670912's own words
My name is Melissa (Lisa) Lough. My bank (Home Building Savings & Loan) notified me off some overdraft fees & daily fees on my checking account due to Spotify charging me $*.** on **** & ****. I did not authorize these charges. Because of these charges & daily overdraft fees, I received a letter from my bank stating that it has caused my account to be overdrawn $***.**! Please stop these charges & refund $**.** back into my checking account. My bank said after the refund is made they will waive the overdraft fees. My phone number is ***-***-**** & my email address is *****@***.com. Thank you in advance for helping me with this matter.
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Spotify

Customer service issue
Reported by GetHuman670912
May 11th, 2018 - 10 mons ago
I have an issue with Spotify too
Not resolved
Seen by 2 customers so far
Similar issue to 94 others
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Email address on the account
Timeline
GetHuman670912 started working on this issue
May 11th, 2018 5:45am
GetHuman670912 indicated the issue is not fixed yet.
May 11th, 2018 5:45am