I recently purchased an ipod and added Spotify to it.*I am paying $*.** a month for pre...

GetHuman660876's customer service issue with Spotify from May 2018

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The issue in GetHuman660876's own words
I recently purchased an ipod and added Spotify to it.*I am paying $*.** a month for premium on my computer and Spotify is not letting me add my new ipod to my plan.*When I try to put my e-mail Spotify says the e-mail address*belongs to another Spotify customer. But in fact it is my*E-mail address. When I first bought the ipod my e-mail was rejected I used my girlfriend's E-mail I get commercials in between the music. My girlfriend does not have a premium contract with Spotify. I don't want*commercials and I want my premium plan to extend to my ipod. Please advise**Thank You**Richard Glazer
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Spotify

Customer service issue
Reported by GetHuman660876
May 6th, 2018 - a yr ago
I have an issue with Spotify too
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Seen by 4 customers so far
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Timeline
GetHuman660876 started working on this issue
May 6th, 2018 3:50pm