I have spotify premium family account. My primary account has the radio feature, but o...

GetHuman658539's customer service issue with Spotify from May 2018

Help with my Spotify issue
The issue in GetHuman658539's own words
I have spotify premium family account. My primary account has the radio feature, but other members in my family do not. Please help
GetHuman658539 did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman658539 fixed the problem
Use your desktop browser* don’t use your mobile device to try and add a family member
Please help with my Spotify issue
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Spotify

Customer service issue
Reported by GetHuman658539
May 5th, 2018 - 9 mons ago
I have an issue with Spotify too
Fixed
GetHuman658539 shared how to fix
Seen by 7 customers so far
Similar issue to 25929 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman658539 started working on this issue
May 5th, 2018 12:15pm
GetHuman658539 confirmed the issue is fixed. Hooray!
May 6th, 2018 2:01pm