Hi there, *I'd like to cancel my subscription*get refunded for this month, but am not s...

GetHuman-oneiuwe's Billing/Refund issue with Spotify from May 2018

Help with my Spotify issue
The issue in GetHuman-oneiuwe's own words
Hi there, *I'd like to cancel my subscription*get refunded for this month, but am not sure what email address the account is associated with. I might have signed up through a FB account which isn't active anymore, so I'd like to provide my payment info and cancel that way, if possible. Otherwise I'll have to put a block on, through my bank and lose the refund, because they can't provide that. I'd appreciate someone getting back to me on this issue. **Best regards until then, *and always, *Raisa "Raiah" Danolova
GetHuman-oneiuwe did not yet indicate what Spotify should do to make this right.
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How GetHuman-oneiuwe fixed the problem
I just emailed *****@***.com and several staff members, actually, got back to me in a jiffy!
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Spotify

Billing/Refund issue
Reported by GetHuman-oneiuwe
May 1st, 2018 - a yr ago
I have an issue with Spotify too
Fixed
GetHuman-oneiuwe shared how to fix
Seen by 2 customers so far
Similar issue to 47310 others
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Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman-oneiuwe started working on this issue
May 1st, 2018 11:48pm
GetHuman-oneiuwe confirmed the issue is fixed. Hooray!
May 3rd, 2018 2:38am