I have the same issue I have a premium family account at $** a month and then I have an...

GetHuman-oldmanby's customer service issue with Spotify from May 2018

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The issue in GetHuman-oldmanby's own words
I have the same issue I have a premium family account at $** a month and then I have another set of charges every month for $** a month and Spotify so far has told me they would refund the money and it's still not been done and I sent emails repeatedly to not have anything done my name is Chris Haines my phone number is ***-***-**** my email is: *****@***.com the first six numbers of my debit card are for ***** the last four are or * * * * please make this right I'm on a fixed income and I need the money I don't have an extra $** a month to throw away
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Spotify

Customer service issue
Reported by GetHuman-oldmanby
May 1st, 2018 - a yr ago
I have an issue with Spotify too
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Seen by 3 customers so far
Similar issue to 47133 others
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Timeline
GetHuman-oldmanby started working on this issue
May 1st, 2018 11:08pm
GetHuman-oldmanby indicated the issue is not fixed yet.
May 1st, 2018 11:08pm
GetHuman-oldmanby indicated the issue is not fixed yet.
May 9th, 2018 5:39am