I had a Spotify subscription for several years until recently when it was hacked into a...

GetHuman-moreliac's customer service issue with Spotify from April 2018

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The issue in GetHuman-moreliac's own words
I had a Spotify subscription for several years until recently when it was hacked into and I was charged twice for one month. I emailed Spotify and they refunded my money and gave me a month for free. After that I was told I would have to resign up and reenter my credit card info. Before I did that a friend told me about how you can now buy Hulu and Spotify together as a bundle. I went to go do that but was told that I could not because I was not a premium member. The only reason why I'm not a premium member is because my account was hacked. If I resign up for Premium can I switch it to the Spotify and Hulu bundle?
GetHuman-moreliac did not yet indicate what Spotify should do to make this right.
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Customer service issue
Reported by GetHuman-moreliac
Apr 30th, 2018 - a yr ago
I have an issue with Spotify too
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GetHuman-moreliac started working on this issue
Apr 30th, 2018 1:39am