Hi,*I forgot my username and p***word for my account on Spotify. I opened my phone one...

GetHuman-isamalav's Can't login issue with Spotify from April 2018

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Name on the account, Your date of birth, Zip code on the account, and Email address on the account
GetHuman-isamalav's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-isamalav will want to follow the link below to head to their help center. We will check on GetHuman-isamalav later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-isamalav's own words:
Hi,*I forgot my username and p***word for my account on Spotify. I opened my phone one morning and my account had been logged out. I made a new account (premium) for myself. The only thing is it will probably charge my new account and my last one. They sent an email to my dad, saying they had took *.** out for the last payment on the **th of April. This is the code they sent out with the confirmation of payment PO*A*E**F* (for credit card). I just want to be able to log back in into my first account.
I trust that Spotify will make this right and come up with a resolution that is fair.
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Spotify

Can't login issue
Reported by GetHuman-isamalav
Apr 29th, 2018 - 3 mons ago
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Seen by 13 customers so far
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GetHuman-isamalav started working on this issue
Apr 29th 4:06pm