Hi,*I forgot my username and password for my account on Spotify. I opened my phone one...

GetHuman-isamalav's Can't login issue with Spotify from April 2018

20464 similar
0 following
Help with my Spotify issue
First: share to improve GetHuman-isamalav's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-isamalav's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-isamalav will want to follow the link below to head to their help center. We will check on GetHuman-isamalav later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-isamalav may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman-isamalav's own words
Hi,*I forgot my username and password for my account on Spotify. I opened my phone one morning and my account had been logged out. I made a new account (premium) for myself. The only thing is it will probably charge my new account and my last one. They sent an email to my dad, saying they had took *.** out for the last payment on the **th of April. This is the code they sent out with the confirmation of payment PO*A*E**F* (for credit card). I just want to be able to log back in into my first account.
GetHuman-isamalav did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-isamalav fixed the problem
We are waiting for GetHuman-isamalav to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Spotify email you?
This email address isn't valid
Follow this issue
See how GetHuman-isamalav fixes it.
This email address isn't valid


Can't login issue
Reported by GetHuman-isamalav
Apr 29th, 2018 - 7 mons ago
I have an issue with Spotify too
Not resolved
Seen by 19 customers so far
Similar issue to 20464 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-isamalav started working on this issue
Apr 29th 4:06pm