i have account with premium but it log into it its giving me and old account i had befo...

GetHuman-jarneljo's Can't login issue with Spotify from April 2018

Help with my Spotify issue
i have account with premium but it log into it its giving me and old account i had before and i don't remember the log in for my premium account
I trust that Spotify will make this right and come up with a resolution that is fair.
Help with my Spotify issue
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Spotify

Can't login issue
Reported by GetHuman-jarneljo
Apr 28th, 2018 - 3 mons ago
I have an issue with Spotify too
Not resolved
Seen by 3 customers so far
Similar issue to 7996 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman-jarneljo started working on this issue
Apr 28th 5:02pm
GetHuman-jarneljo indicated the issue is not fixed yet.
Apr 28th 6:08pm
GetHuman-jarneljo indicated the issue is not fixed yet.
Apr 28th 6:20pm