I have been double billed for over a year and I am about to go to my bank

GetHuman-ttmcwalt's Billing/Refund issue with Spotify from April 2018

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The issue and preferred resolution, in GetHuman-ttmcwalt's own words:
The problem I ran into: I have been double billed for over a year and I am about to go to my bank
I trust that Spotify will make this right and come up with a resolution that is fair.
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Spotify

Billing/Refund issue
Reported by GetHuman-ttmcwalt
Apr 27th, 2018 - 3 mons ago
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GetHuman-ttmcwalt started working on this issue
Apr 27th 10:26pm