I established a student premium account last night and I got charged twice. Can you ref...

GetHuman632390's Billing/Refund issue with Spotify from April 2018

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Before contacting them, items GetHuman632390 may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
GetHuman632390's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman632390 will want to follow the link below to head to their help center. We will check on GetHuman632390 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman632390's own words:
I established a student premium account last night and I got charged twice. Can you refund the second charge to account. My email address is *****@***.com. My name is Gregory Sanders. This is quite frustrating, trying to communicate my concern without speaking to anyone. I appreciate any ***istance that you can provide. Thank you. *Gregory Sanders
I trust that Spotify will make this right and come up with a resolution that is fair.
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Spotify

Billing/Refund issue
Reported by GetHuman632390
Apr 26th, 2018 - 3 mons ago
I have an issue with Spotify too
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Timeline
GetHuman632390 started working on this issue
Apr 26th 8:47pm