My son signed up for a free spotify premium ** day trial his user name is yordyolivan a...

GetHuman-janeaust's Cancel subscription issue with Spotify from April 2018

Help with my Spotify issue
My son signed up for a free spotify premium ** day trial his user name is yordyolivan and needs to cancel subscription but the email connected to the acct. Is a old email and he cannot remember the p***word for it his birthday is **-**-**
I trust that Spotify will make this right and come up with a resolution that is fair.
Help with my Spotify issue
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Spotify email you?
This email address isn't valid

Spotify

Cancel subscription issue
Reported by GetHuman-janeaust
Apr 26th, 2018 - 3 mons ago
I have an issue with Spotify too
Not resolved
Seen by 5 customers so far
Similar issue to 7947 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman-janeaust started working on this issue
Apr 26th 4:21am
GetHuman-janeaust indicated the issue is not fixed yet.
Apr 26th 5:40am