I was charged ** dollars when I thought it was just a trial, and then after the trial I...
GetHuman-mikesi's Billing/Refund issue with Spotify from April 2018
Help with my Spotify issue
Did we steer you to the right help?
Waiting to see if GetHuman-mikesi got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-mikesi's own words
I was charged ** dollars when I thought it was just a trial, and then after the trial I start paying once Spotify let me know the trial was over. It did not do this and I was charged *.**, and my bank overdrafted. I am in a tight money situation right now, and I would have canceled Spotify rather than pay for it. If I could get that *.** refunded and cancel my Spotify, that would be more than helpful.
GetHuman-mikesi did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-mikesi fixed the problem
We are waiting for GetHuman-mikesi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Spotify customer problems.