My ex boyfriend changed his Facebook password, I logged on to Spotify through Facebook...

GetHuman-erikgee's customer service issue with Spotify from April 2018

Help with my Spotify issue
The issue in GetHuman-erikgee's own words
My ex boyfriend changed his Facebook password, I logged on to Spotify through Facebook. My music was five years in the making. I don't want to lose my music on Spotify. What do I do. My account is E*****@***.com my password was *******erik. This is no longer the password and Erik will not give me the new one nor help me retrieve my music. Help PLS. Respond asap
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Spotify

Customer service issue
Reported by GetHuman-erikgee
Apr 25th, 2018 - 5 mons ago
I have an issue with Spotify too
Not resolved
Seen by 6 customers so far
Similar issue to 13055 others
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Timeline
GetHuman-erikgee started working on this issue
Apr 25th 2:41pm
GetHuman-erikgee indicated the issue is not fixed yet.
Apr 29th 8:42am
GetHuman-erikgee indicated the issue is not fixed yet.
Apr 29th 8:44am