accessing the password because the email i have on file is no longer accessible. - log...

GetHuman616997's Can't login issue with Spotify from April 2018

Help with my Spotify issue
The issue in GetHuman616997's own words
log into my premium account ... accessing the password because the email i have on file is no longer accessible.
I am paying for a subscription I can't use.
I need to update my email adress and link it to my existing account
I have an issue with Spotify too
How GetHuman616997 fixed the problem
I completed the online chat form and chatted with Jemelyn, who was wonderfully helpful and plesant and they were able to send me a link to an email address I did have access to. I was up and running again in less than ten minutes.
Please help with my Spotify issue
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Spotify email you?
This email address isn't valid

Spotify

Spotify premiujm
Can't login issue
Reported by GetHuman616997
Apr 21st, 2018 - 5 mons ago
I have an issue with Spotify too
Fixed
GetHuman616997 shared how to fix
Seen by 3 customers so far
Similar issue to 12974 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman616997 started working on this issue
Apr 21st 12:57pm
GetHuman616997 indicated the issue is not fixed yet.
Apr 21st 12:59pm
GetHuman616997 confirmed the issue is fixed. Hooray!
Apr 21st 2:23pm