I pay for a family plan - To play my music - But we all can’t log in at the same time

GetHuman615600's customer service issue with Spotify from April 2018

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The issue in GetHuman615600's own words
To play my music ... I pay for a family plan
But we all can’t log in at the same time
GetHuman615600 did not yet indicate what Spotify should do to make this right.
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Spotify

Customer service issue
Reported by GetHuman615600
Apr 20th, 2018 - 7 mons ago
I have an issue with Spotify too
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Seen by 3 customers so far
Similar issue to 18186 others
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Timeline
GetHuman615600 started working on this issue
Apr 20th 7:57pm
GetHuman615600 shared this issue with others over email
Apr 20th 8:03pm