I have been charged for a premium subscription for a few months now. I have canceled m...

GetHuman744248's customer service issue with Spotify from June 2018

2 views
 | 
393 similar
 | 
0 following
Help with my Spotify issue
Before contacting them, items GetHuman744248 may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
GetHuman744248's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman744248 will want to follow the link below to head to their help center. We will check on GetHuman744248 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman744248's own words:
I have been charged for a premium subscription for a few months now. I have canceled my member****p awhile ago. I do believe my card maybe registered on another account. I'd like to have my card removed
I trust that Spotify will make this right and come up with a resolution that is fair.
Help with my Spotify issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Spotify email you?
This email address isn't valid
Follow this issue
See how GetHuman744248 fixes it.
This email address isn't valid

Spotify

Customer service issue
Reported by GetHuman744248
Jun 3rd, 2018 - 3 mons ago
I have an issue with Spotify too
Not resolved
Seen by 2 customers so far
Similar issue to 393 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman744248 started working on this issue
Jun 3rd 2:42am