Subscription number **********, William Viar. I renewed my subscription on August...

GetHuman5217745's customer service issue with Sports Illustrated from August 2020

Help with my Sports Illustrated issue
The issue in GetHuman5217745's own words
Subscription number **********, William Viar. I renewed my subscription on August **, **** and last week I got a notice my subscription needs to be renewed, and that current subscription ends October ****. I don't understand why I am being told I have to renew.

GetHuman5217745 did not yet indicate what Sports Illustrated should do to make this right.

How GetHuman5217745 fixed the problem
I called and told them I got a mailing that my SI subscription was expiring after I had already renewed. They verified my subscription number and told me that they showed I was paid up and that a late notice was likely sent about the time I renewed. Everything is good to go.
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Sports Illustrated

Customer service issue
Reported by GetHuman5217745
Aug 31st, 2020 - 6 months ago
Fixed
GetHuman5217745 shared how to fix
Seen by 5 customers so far
Similar issue to 46 others
0 customers following this
Items needed
Account holder name
Billing address
Account phone number
Email address on the account

Timeline

GetHuman5217745 started working on this issue
Aug 31st, 2020 8:52pm
GetHuman5217745 confirmed the issue is fixed. Hooray!
Sep 1st, 2020 1:07am
GetHuman5217745 confirmed the issue is fixed. Hooray!
Sep 1st, 2020 1:08am

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