I was searching for who has a specific phone * and saw a listing for free look-up by Sp...

GetHuman-hlweinga's Cancel service issue with Spokeo from November 2020

Help with my Spokeo issue
The issue in GetHuman-hlweinga's own words
I was searching for who has a specific phone * and saw a listing for free look-up by Spokeo. I clicked, input the phone * I wanted and was switched to a page stating the search would cost $*.**. $*.** is NOT FREE but I decided to do it on a one time basis so I put in my credit card info for the $*.**. Next screen notified me that I was becoming a member and would be charged monthly after the first week. That is not what was implied in your search listing nor in the preceding forms and I do NOT want to be a member. I do not want to automatically become a member of anything, much less Spokeo. Misleading info in your search listing and your web site. Cancel my membership immediately and remove my credit card information.

GetHuman-hlweinga did not yet indicate what Spokeo should do to make this right.

How GetHuman-hlweinga fixed the problem
Leave both voice messages and emails with details of what happened and what outcome you want. Be very specific
Do you have a customer issue as well?
We can help you get Spokeo's attention and get better help faster. Tap below to get started.
Having Spokeo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Cancel service issue
Reported by GetHuman-hlweinga
Nov 12th, 2020 - 2 months ago
GetHuman-hlweinga shared how to fix
Seen by 3 customers so far
Similar issue to 74 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information


GetHuman-hlweinga started working on this issue
Nov 12th, 2020 8:11am
GetHuman-hlweinga confirmed the issue is fixed. Hooray!
Nov 16th, 2020 9:36am