I purchased a Mal costume for my daughter at Spirit Halloween in Johnstown Pa. *The ass...

GetHuman-missyfou's Complaint issue with Spirithalloween.com from October 2019

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The issue in GetHuman-missyfou's own words
I purchased a Mal costume for my daughter at Spirit Halloween in Johnstown Pa. *The associate opened it for my daughter to try on at the fitting room and noticed a flaw on the costume. She said that if you want it they will damage discount it at the register. She was extremely nice. *It was the last costume too that they had. **So when I go to the register and tell the associate that was there she wasn’t the friendliest. She told me she can only do **% off that was it end of discussion and I couldn’t use the ** % coupon with it and that it’s all she can do. *Which I don’t agree with. *I just paid full price for a flawed costume. *I have emailed them and never received a reply. *I mean even if they did **% off that would of been ok. *But not being a damaged costume that I paid as if it was perfect.
Some type of coupon or discount or I probably won’t return to to the store.
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Spirithalloween.com

Complaint issue
Reported by GetHuman-missyfou
Oct 29th, 2019 - 2 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 638 others
0 customers following this
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Timeline

GetHuman-missyfou started working on this issue
Oct 29th, 2019 11:23pm
GetHuman-missyfou indicated the issue is not fixed yet.
Oct 30th, 2019 1:52pm
GetHuman-missyfou indicated the issue is not fixed yet.
Nov 3rd, 2019 4:07am
GetHuman-missyfou indicated the issue is not fixed yet.
Nov 3rd, 2019 4:07am
GetHuman-missyfou indicated the issue is not fixed yet.
Nov 3rd, 2019 4:08am