Hi, I had purchased a blow up unicorn costume for my daughter for this halloween. I...

GetHuman-sternber's customer service issue with Spirithalloween.com from November 2018

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Hi, I had purchased a blow up unicorn costume for my daughter for this halloween. I tested it last week to make sure it was working. Everything was great and she was so excited to wear it for the big day. Yesterday we put it on and the fan did not work. She couldn't wear the costume. I had a very upset girl on my hands. Is there anything that can be done? Or is my $** that I spent on the costume just wasted?
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Spirithalloween.com

Customer service issue
Reported by GetHuman-sternber
Nov 1st, 2018 - a mon ago
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GetHuman-sternber started working on this issue
Nov 1st 12:35pm