I ordered my grandson the costume and it's the fortnite black knight costume in a kids...

GetHuman1385729's customer service issue with Spirithalloween.com from October 2018

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The issue in GetHuman1385729's own words
I ordered my grandson the costume and it's the fortnite black knight costume in a kids large $** I thought I ordered the wrong one so I sent you an email to cancel it. I was going to pre-order the right one when I realized I had ordered the right one so I immediately sent email asking to please process the order because I need that one. I haven't heard from your establishment and my grandson will be so disappointed. Pl ease help. K*****@***.com
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Spirithalloween.com

Customer service issue
Reported by GetHuman1385729
Oct 21st, 2018 - a mon ago
I have an issue with Spirithalloween.com too
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GetHuman1385729 started working on this issue
Oct 21st 3:04pm