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The issue in GetHuman1371605's own words
received my item broken. Paid *.** S and H and now I need to return. Extremely disappointed with the customer service (or lack thereof, as the case is). I have no intention of paying to return this nor driving ** minutes to return it to the closest store. To be honest, I am owed a FULL refund including S and H costs as well as a CREDIT for shipping me broken item and all the wasted time spent to fix YOUR error.
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