Recently visited your store near the Avenues Mall in Jacksonville, FL. The store isn't the problem. The staff is the problem. Actually one woman is the problem. She seemed to be degrading her employees, and seemed to enjoy bullying them. After asking around I found out her first name is Katrees (I'm not ***% on this spelling) and is the district manager for the store. I genuinely feel sorry for the people who work in this store, having to deal with such a vile woman. I hope they have the courage to report her to her higher ups, and if not maybe this message will spark some sort of looking into her.
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