I have been fighting the $**.** Spirit flight club charge on my Bank of America card si...

GetHuman5883144's Refund a Charge issue with Spirit from March 2021

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The issue in GetHuman5883144's own words
I have been fighting the $**.** Spirit flight club charge on my Bank of America card since last year. The Spirit card people have been wonderful when I call and yet the charge still shows up on my card. After months and months of fighting with Bank of America I was told by a Spirit member that this might be a better way of doing it. I first disputed the charge because I did not know what it was on my card and Bank of America said they spoke to you and they agreed it was a valid charge but when I called Spirit and said I no longer wanted to be a Spirit member due to the pandemic along with * breast cancer surgeries I could not fly either way. Now Bank of America has said they can not take the charge off, that you guys have to. I am waiting for a letter from them saying I am not disputing the charge but I do need it off my Bank of America card. Could you tell me how I would get that letter to you and when can I expect this off my card. Thank you for your help, Melissa Meany

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Spirit

Refund a Charge issue
Reported by GetHuman5883144
Mar 24th, 2021 - a month ago
Not resolved
Seen by 7 customers so far
Similar issue to 2842 others
0 customers following this

Timeline

GetHuman5883144 started working on this issue
Mar 24th 5:23pm