Terrible customer service Poor supervisor communication rude uncaring staff nobody answers phones

GetHuman-pgch's Refund a Charge issue with Spirit from October 2019

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The issue in GetHuman-pgch's own words
Get a refund unfortunately I was a inconvenience to the spirit staff ... I would like to refund my ticket I have been trying to for a few days now terrible customer service is so rude over talk you rushing you off phone unprofessional bad attitudes you don't get anywhere even the supervisors careless no help at all acting as if issue is not important making it hard to deal with them also your continuously put on hold left on the phone calling back *and gettingg no answer my issue can be fixed with a refund
I just wanted a refund not to be treated like I'm bothering someone it's annoying not to get a word out because your being rushed through a conversation or put on hold
I just want my refund
I have used spirit several times it's great prices are perfect after this experience it's possible I might use them again just need to resolve this issue
Email, several phone calls
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Spirit

Spirit customer service number
Refund a Charge issue
Reported by GetHuman-pgch
Oct 21st, 2019 - 3 years ago
Not resolved
Seen by 39 customers so far
Similar issue to 8160 others
0 customers following this
Items needed
Name on booking
Booking reference
Email on booking

Timeline

GetHuman-pgch started working on this issue
Oct 21st, 2019 5:40pm
GetHuman-pgch indicated the issue is not fixed yet.
Oct 21st, 2019 10:06pm
GetHuman-pgch confirmed the issue is fixed. Hooray!
Oct 21st, 2019 10:06pm
GetHuman-pgch indicated the issue is not fixed yet.
Oct 21st, 2019 10:06pm
GetHuman-pgch indicated the issue is not fixed yet.
Oct 21st, 2019 10:09pm
GetHuman-pgch indicated the issue is not fixed yet.
Oct 22nd, 2019 3:45am

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