Hello. First of all this was the first time we flu with Spirit. It started with a charg...
GetHuman-alionama's Refund a Charge issue with Spirit from September 2019
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The issue in GetHuman-alionama's own words
Hello. First of all this was the first time we flu with Spirit. It started with a charge of our **lb backpacks of $** each both ways so adding $*** to my ticket price ($*** total). Then about * hrs delay which made me miss my helicopter ride and been charged $** nonrefundable. After that water is not free in the airplane so you may die and no one can do anything about it. Besides all this we have rented a car to drive *hrs to save some money but when we get there BOOP we have to pay $*** for the backpack (both ways)which I wish we have bought the tickets from the nearest airport AND WE HAVE BEEN SAVING MORE! So I'm asking whoever is there in charge to refund me the extra for our * backpacks which was the only things we had with us and other people even had more items but paid the same amount. I'm very disappointed at this time and I really don't want to write a bad review on your company so please let's make it work. Thank you!*Aliona Marin
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