To whom it may concern,** My name is Deterris Brewer flight number **** from Montego Ba...

GetHuman-deterris's customer service issue with Spirit from July 2019

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The issue in GetHuman-deterris's own words
To whom it may concern,** My name is Deterris Brewer flight number **** from Montego Bay, Jamaica to Orlando, FL was the worst flight I have ever experience*this was the first flight I have ever taken on spirit and I have to tell you I am very unpleased with my flight. For starters my flight was derived two times until we finally landed in Miami FL where we set on the runway for over three hours where we was finally told we had to get off in Miami there was no one to help up we was told by the airport that there was no one there to help up and to go out side and maybe someone will be there to help us there wasn't anyone there we set around for little over a hour before security found us and brought us help from there I still took over two hours for them to get us a room for tonight and another flight. We had to catch a Lyft from Miami international airport to a hotel room in fort Lauderdale .the room they put us in was not up to standard plus on top of that the room I had booked for my lay over I had in Orlando Fl could not be canceled and I was charged a full night at that hotel. The next day we proceed to our new schedule flight and had to pay for our baggage all over again, this is not satisfaction. I am expecting a full refund from spirit airlines for my flight and my baggage plus the room I had to pay, I will included all documents need. **You can reach me at,**DETERRIS BREWER***** ward lake ct *Ellenwood ga ******************Sent from Yahoo Mail on Android

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Spirit

Customer service issue
Reported by GetHuman-deterris
Jul 7th, 2019 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 6287 others
0 customers following this

Timeline

GetHuman-deterris started working on this issue
Jul 7th, 2019 5:21pm

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