Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-wenaree may need:
Name on booking, Booking reference, and Email on booking
The issue in GetHuman-wenaree's own words
I HAD A TRIP BOOKED and i had to change it for medical reasons...then when i was supposed to go i was in the hospital for emergency surgery and my doctor refused to let me go...i was in so much pain that the meds made it impossible for me to contact you and try to change. by the time i realized i figured it was to late anyway. but now just a few months later ...my mom is in the hospital dying in the same place i was suppose to go and she is alone. i really want to get there so she does not have to die alone. so i figured it was worth asking for an exception and a flight for my unused one ...because i don't have the money. I need to be there like yesterday. I need to get from houston to seattle*thank you...Wendy Melvin****-***-****
GetHuman-wenaree did not yet indicate what Spirit should do to make this right.
I have an issue with Spirit too
How GetHuman-wenaree fixed the problem
We are waiting for GetHuman-wenaree to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.