I HAD A TRIP BOOKED and i had to change it for medical reasons...then when i was suppos...

GetHuman-wenaree's customer service issue with Spirit from January 2019

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The issue in GetHuman-wenaree's own words
I HAD A TRIP BOOKED and i had to change it for medical reasons...then when i was supposed to go i was in the hospital for emergency surgery and my doctor refused to let me go...i was in so much pain that the meds made it impossible for me to contact you and try to change. by the time i realized i figured it was to late anyway. but now just a few months later ...my mom is in the hospital dying in the same place i was suppose to go and she is alone. i really want to get there so she does not have to die alone. so i figured it was worth asking for an exception and a flight for my unused one ...because i don't have the money. I need to be there like yesterday. I need to get from houston to seattle*thank you...Wendy Melvin****-***-****
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Customer service issue
Reported by GetHuman-wenaree
Jan 6th, 2019 - 2 mons ago
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Seen by 9 customers so far
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GetHuman-wenaree started working on this issue
Jan 6th 1:52pm